Security

For online payments, your credit/debit card details will be required to ensure all your orders are processed efficiently.
All such transactions take place via a secure server link (SSL) utilising the latest encryption technology (thawte approved). We do not hold details of your Credit/Debit cards on our database to ensure your maximum security.

Privacy

Ella Dubai is committed to protecting your privacy. We only collect information about you to process your order, we do not use these details to send you unsolicited information. We will never pass your personal or order details to any other company, other than to fulfil the delivery of your order.

When you make a purchase from www.elladubai.com you will be asked to provide your name, email address, billing address, delivery address, phone number. Details of all your order transactions will be collected and stored except your credit card information. In case of cash on delivery payment option, credit card or debit card information will not be required.

The information we hold about you needs to be accurate and up to date. You can check and amend the information we hold about you. The personal information that we hold about you will be held in accordance with our internal security policies.

Cookies

Cookies are small amounts of information which we store on your computer. Cookies can be used to recognize you when you visit www.elladubai.com, remember your preferences, and give you a personalized experience that's in line with your settings, to delivery personalized advertisements or promotions to you or for other similar purposes.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.